TERMS OF SERVICE

Welcome to Cove House. By accessing or using this website, including browsing the site, submitting inquiries, or purchasing products, you agree to the following Terms of Service. Please read them carefully before using this website.

1. Overview

This website is operated by Cove House. Throughout the site, the terms “we,” “us,” and “our” refer to Cove House. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced herein.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon or restrict the use of the website by others.

You may not:

Use the website for any fraudulent or unlawful purpose
Attempt to gain unauthorized access to the website or its systems
Reproduce, duplicate, copy, sell, or exploit any portion of the website or its content without written permission
Upload malicious code, viruses, or harmful technologies

We reserve the right to refuse service or terminate access to the website at our discretion.

3. Product Information & Availability

We make every effort to display products, materials, finishes, and colors as accurately as possible. Due to variations in screens, craftsmanship, and natural materials, slight differences may occur.

All products are subject to availability. We reserve the right to discontinue or modify products, pricing, or descriptions at any time without notice.

Certain furniture and made-to-order items may have extended production timelines. Estimated lead times are provided as guidance only and are not guaranteed.

4. Orders & Payments

By placing an order through our website, you represent that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these Terms.

Prices are listed in U.S. dollars unless otherwise noted. Applicable taxes and shipping costs are calculated at checkout.

5. Shipping & Delivery

Shipping timelines are estimates and may vary depending on product availability, carrier delays, or production schedules.

Once an order has shipped, Cove House is not responsible for delays, damages, or losses caused by third-party shipping carriers. Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

Due to the nature of made-to-order, custom, and furniture items, all sales are final unless otherwise stated.

If your item arrives damaged, please contact us within 72 hours of delivery at the contact information provided below, including photographs of the damage and packaging.

Approved returns or replacements are handled on a case-by-case basis.

7. Intellectual Property

All website content, including but not limited to logos, branding, photography, renderings, designs, text, graphics, and imagery, is the property of Cove House and is protected by applicable copyright, trademark, and intellectual property laws.

No portion of this website may be copied, reproduced, distributed, or used without prior written consent.

8. Contact Forms & User Submissions

When submitting an inquiry through our contact forms, you agree to provide accurate and truthful information.

By submitting content, inquiries, or materials to us, you grant Cove House the right to communicate with you regarding your inquiry or project.

We will never sell your personal information. Please review our Privacy Policy for additional information regarding how data is collected and used.

9. Third-Party Links

This website may contain links to third-party websites or services. Cove House is not responsible for the content, policies, or practices of any third-party websites.

Use of third-party services is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Cove House shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or any products purchased through it.

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

11. Indemnification

You agree to indemnify and hold harmless Cove House and its owners, employees, affiliates, and partners from any claim or demand arising from your breach of these Terms or misuse of the website.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

13. Contact Information

For questions regarding these Terms of Service, please contact:

Cove House
Email: hello@covehouse.com